Shipping & Delivery

Free Standard Shipping:

We offer complimentary standard shipping for most orders, regardless of their value. Your selected item will be sent using ePacket, China Post Airmail, or Dutch Post, and a tracking number will be provided.

If you need expedited delivery, we also provide express options for an additional fee. Shipping costs range from $20 to $60, depending on the destination country.

Estimated Delivery Time for Orders:

Your order goes through several processing stages before reaching your door. Here’s an overview of the process:

Shipping Process:

2.1 Items currently in stock will be shipped within 1-2 business days. However, if your order includes custom backorder or special order items, an additional delay of 1-2 business days may be expected.

2.2 During holidays, especially the Spring Festival, a surge in transportation volume could lead to a shipment delay of 1-2 weeks.

To Track Your Order:

For orders placed while logged into your newbasketballjersey account, simply log in and go to your order history to track your shipment.

While tracking your order, please keep the following points in mind:

For personalized items, please allow an extra 1-2 business days for processing before shipping.

During peak order periods, transit times may experience fluctuations.

If your order remains unshipped after three business days, you will receive an email notification explaining potential reasons for the delay:

• Current order volume is unusually high.
• Some items in your order may be backordered, with an expected resolution within the next 72 hours.
• Due to increased demand, certain items in your order might be temporarily out of stock.
• An incomplete shipping address is hindering processing.
• Possible payment issues encountered during order placement.